This User Agreement governs your access to and use of Gifted by Moni (www.giftedbymoni.com) and its services. By browsing, registering, or making purchases on our website, you agree to comply with these terms.

1. Electronic Record

This document is an electronic record under the Information Technology Act, 2000. It is generated by our computer system and does not require any physical or digital signatures.

2. Amendments

Gifted by Moni reserves the right to update or modify these terms at any time. Updates will be posted on the website. By continuing to use our services after such updates, you accept the revised terms.

3. Eligibility

• Users must be legally capable of entering into contracts under Indian law.

• Minors (under 18), persons of unsound mind, or insolvents are not eligible to register or use our services.

• If you are representing a business, you confirm that you have the authority to bind that entity to this agreement.

4. Payments

• Online Payments: You can pay using credit/debit cards, UPI, net banking, or wallets through our authorised payment gateway.

• Cash on Delivery (COD): Available in select locations in India only.

• Payments are accepted only in Indian Rupees (INR).

• Certain products may include a small packaging or handling fee (details available upon request).

5. Shipping, Delivery & Returns

• Orders are shipped via trusted courier partners.

• Delivery timelines depend on product availability and your location.

• We offer easy returns and exchanges as outlined in our Returns Policy.

• While we strive to deliver on time, delays may occasionally occur due to operational issues, courier delays, or other circumstances beyond our control.

6. User Obligations

As a user, you agree to:

• Use the platform lawfully and not for fraudulent purposes.

• Avoid uploading harmful, obscene, defamatory, or infringing content.

• Refrain from manipulating product pricing or conducting unauthorized transactions.

• Comply with applicable laws, intellectual property rights, and third-party agreements.

Violation of these obligations may result in account suspension, termination, or legal action.

7. Privacy & Data Protection

• Your privacy is important to us. We collect and use personal data according to our Privacy Policy.

• We use industry-standard encryption and security measures to protect your data.

• We do not sell or rent your personal information to third parties.

8. Disclaimers

• Gifted by Moni serves as a platform for customers to purchase curated gift items.

• We are not liable for delivery delays, courier issues, or events beyond our control.

• Product images and descriptions are accurate to the best of our knowledge, but minor variations (such as color, packaging, or design) may occur.

9. Limitation of Liability

• Gifted by Moni is not responsible for indirect, incidental, or consequential damages.

• Our maximum liability is limited to the value of the product purchased.

10. Indemnity

You agree to indemnify and hold harmless Gifted by Moni, its officers, employees, and partners from any claims, losses, or damages arising from:

• Misuse of our website or services.

• Breach of these Terms.

• Violation of any applicable law.

11. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes will be subject to the exclusive jurisdiction of courts in Cuttack, Odisha, India.

12. Grievance Redressal

If you have concerns, complaints, or disputes, please contact our Grievance Officer:
📧 Email: giftedbymoni@gmail.com
📍 Location: Chandigarh, India